We were using the internal UID of the channel in the hint, which would then fail to match any 'channel' configs in Discourse (which use the human-friendly `#channel` format). This was causing automatic threading for transcripts to fail.
We were using the internal UID of the channel in the hint, which would then fail to match any 'channel' configs in Discourse (which use the human-friendly `#channel` format). This was causing automatic threading for transcripts to fail.