assign("SEARCH", $searchurl); //4600 ends if(isset($_REQUEST['record']) && $_REQUEST['record'] !='') { $focus->id = $_REQUEST['record']; $focus->mode = 'edit'; $focus->retrieve_entity_info($_REQUEST['record'],"HelpDesk"); $focus->name=$focus->column_fields['ticket_title']; } if(isset($_REQUEST['isDuplicate']) && $_REQUEST['isDuplicate'] == 'true') { $old_id = $_REQUEST['record']; if (! empty($focus->filename) ) { $old_id = $focus->id; } $focus->id = ""; $focus->mode = ''; } if(empty($_REQUEST['record']) && $focus->mode != 'edit'){ setObjectValuesFromRequest($focus); } $theme_path="themes/".$theme."/"; $image_path=$theme_path."images/"; $disp_view = getView($focus->mode); if($disp_view == 'edit_view') $smarty->assign("BLOCKS",getBlocks($currentModule,$disp_view,$mode,$focus->column_fields)); else { $smarty->assign("BASBLOCKS",getBlocks($currentModule,$disp_view,$mode,$focus->column_fields,'BAS')); } $smarty->assign("OP_MODE",$disp_view); $smarty->assign("MODULE",$currentModule); $smarty->assign("SINGLE_MOD",'Ticket'); $category = getParentTab(); $smarty->assign("CATEGORY",$category); $smarty->assign("MOD", $mod_strings); $smarty->assign("APP", $app_strings); $smarty->assign("CALENDAR_LANG", $app_strings['LBL_JSCALENDAR_LANG']); if (isset($focus->name)) $smarty->assign("NAME", $focus->name); else $smarty->assign("NAME", ""); if(isset($cust_fld)) { $smarty->assign("CUSTOMFIELD", $cust_fld); } $smarty->assign("ID", $focus->id); $smarty->assign("OLD_ID", $old_id ); if($focus->mode == 'edit') { $smarty->assign("UPDATEINFO",updateInfo($focus->id)); $smarty->assign("MODE", $focus->mode); $smarty->assign("OLDSMOWNERID", $focus->column_fields['assigned_user_id']); } if(isset($_REQUEST['return_module'])) $smarty->assign("RETURN_MODULE", vtlib_purify($_REQUEST['return_module'])); if(isset($_REQUEST['return_action'])) $smarty->assign("RETURN_ACTION", vtlib_purify($_REQUEST['return_action'])); if(isset($_REQUEST['return_id'])) $smarty->assign("RETURN_ID", vtlib_purify($_REQUEST['return_id'])); if(isset($_REQUEST['product_id'])) $smarty->assign("PRODUCTID", vtlib_purify($_REQUEST['product_id'])); if (isset($_REQUEST['return_viewname'])) $smarty->assign("RETURN_VIEWNAME", vtlib_purify($_REQUEST['return_viewname'])); $smarty->assign("THEME", $theme); $smarty->assign("IMAGE_PATH", $image_path); $smarty->assign("PRINT_URL", "phprint.php?jt=".session_id().$GLOBALS['request_string']); $tabid = getTabid("HelpDesk"); $validationData = getDBValidationData($focus->tab_name,$tabid); $data = split_validationdataArray($validationData); $smarty->assign("VALIDATION_DATA_FIELDNAME",$data['fieldname']); $smarty->assign("VALIDATION_DATA_FIELDDATATYPE",$data['datatype']); $smarty->assign("VALIDATION_DATA_FIELDLABEL",$data['fieldlabel']); $check_button = Button_Check($module); $smarty->assign("CHECK", $check_button); if($_REQUEST['record'] != '') { //Added to display the ticket comments information $smarty->assign("COMMENT_BLOCK",$focus->getCommentInformation($_REQUEST['record'])); } $smarty->assign("DUPLICATE",vtlib_purify($_REQUEST['isDuplicate'])); global $adb; // Module Sequence Numbering $mod_seq_field = getModuleSequenceField($currentModule); if($focus->mode != 'edit' && $mod_seq_field != null) { $autostr = getTranslatedString('MSG_AUTO_GEN_ON_SAVE'); $mod_seq_string = $adb->pquery("SELECT prefix, cur_id from vtiger_modentity_num where semodule = ? and active=1",array($currentModule)); $mod_seq_prefix = $adb->query_result($mod_seq_string,0,'prefix'); $mod_seq_no = $adb->query_result($mod_seq_string,0,'cur_id'); if($adb->num_rows($mod_seq_string) == 0 || $adb->num_rows($mod_seq_string) == 0 || $focus->checkModuleSeqNumber($focus->table_name, $mod_seq_field['column'], $mod_seq_prefix.$mod_seq_no)) echo '
'. getTranslatedString('LBL_DUPLICATE'). ' '. getTranslatedString($mod_seq_field['label']) .' - '. getTranslatedString('LBL_CLICK') .' '.getTranslatedString('LBL_HERE').' ' . getTranslatedString('LBL_TO_CONFIGURE'). ' '. getTranslatedString($mod_seq_field['label']) .''; else $smarty->assign("MOD_SEQ_ID",$autostr); } else { $smarty->assign("MOD_SEQ_ID", $focus->column_fields[$mod_seq_field['name']]); } // END // Gather the help information associated with fields $smarty->assign('FIELDHELPINFO', vtlib_getFieldHelpInfo($currentModule)); // END if($focus->mode == 'edit') $smarty->display("salesEditView.tpl"); else $smarty->display("CreateView.tpl"); ?>