initSortbyField('HelpDesk'); // END $smarty = new vtigerCRM_Smarty; $category = getParentTab(); $other_text = Array(); if(!$_SESSION['lvs'][$currentModule]) { unset($_SESSION['lvs']); $modObj = new ListViewSession(); $modObj->sorder = $sorder; $modObj->sortby = $order_by; $_SESSION['lvs'][$currentModule] = get_object_vars($modObj); } if($_REQUEST['errormsg'] != '') { $errormsg = vtlib_purify($_REQUEST['errormsg']); $smarty->assign("ERROR","The User does not have permission to Change/Delete ".$errormsg." ".$currentModule); }else { $smarty->assign("ERROR",""); } $url_string = ''; // assigning http url string //<<<<<<<<<<<<<<<<<<< sorting - stored in session >>>>>>>>>>>>>>>>>>>> $sorder = $focus->getSortOrder(); $order_by = $focus->getOrderBy(); $_SESSION['HELPDESK_ORDER_BY'] = $order_by; $_SESSION['HELPDESK_SORT_ORDER'] = $sorder; //<<<<<<<<<<<<<<<<<<< sorting - stored in session >>>>>>>>>>>>>>>>>>>> //<<<>>>>>> $oCustomView = new CustomView("HelpDesk"); $viewid = $oCustomView->getViewId($currentModule); $customviewcombo_html = $oCustomView->getCustomViewCombo($viewid); $viewnamedesc = $oCustomView->getCustomViewByCvid($viewid); //Added to handle approving or denying status-public by the admin in CustomView $statusdetails = $oCustomView->isPermittedChangeStatus($viewnamedesc['status']); $smarty->assign("CUSTOMVIEW_PERMISSION",$statusdetails); //To check if a user is able to edit/delete a customview $edit_permit = $oCustomView->isPermittedCustomView($viewid,'EditView',$currentModule); $delete_permit = $oCustomView->isPermittedCustomView($viewid,'Delete',$currentModule); $smarty->assign("CV_EDIT_PERMIT",$edit_permit); $smarty->assign("CV_DELETE_PERMIT",$delete_permit); //<<<<>>>> $smarty->assign("CHANGE_OWNER",getUserslist()); $smarty->assign("CHANGE_GROUP_OWNER",getGroupslist()); if($viewid != 0) { $CActionDtls = $oCustomView->getCustomActionDetails($viewid); } elseif($viewid ==0) { echo "

"; echo "

	$app_strings[LBL_PERMISSION]
	$app_strings[LBL_GO_BACK]

"; echo "

"; exit; } // Buttons and View options if(isPermitted('HelpDesk','Delete','') == 'yes') $other_text['del'] = $app_strings[LBL_MASS_DELETE]; if(isPermitted('HelpDesk','EditView','') == 'yes') { $other_text['mass_edit'] = $app_strings[LBL_MASS_EDIT]; $other_text['c_owner'] = $app_strings[LBL_CHANGE_OWNER]; } if($viewnamedesc['viewname'] == 'All') { $smarty->assign("ALL", 'All'); } $smarty->assign("CUSTOMVIEW_OPTION",$customviewcombo_html); $smarty->assign("VIEWID", $viewid); $smarty->assign("MOD", $mod_strings); $smarty->assign("APP", $app_strings); $smarty->assign("THEME", $theme); $smarty->assign("IMAGE_PATH",$image_path); $smarty->assign("MODULE",$currentModule); $smarty->assign("BUTTONS",$other_text); $smarty->assign("CATEGORY",$category); $smarty->assign("SINGLE_MOD",'HelpDesk'); //Retreive the list from Database //<<<<<<<<>>>>>>>> global $current_user; $queryGenerator = new QueryGenerator($currentModule, $current_user); if ($viewid != "0") { $queryGenerator->initForCustomViewById($viewid); } else { $queryGenerator->initForDefaultCustomView(); } //<<<<<<<>>>>>>>> // Enabling Module Search $url_string = ''; if($_REQUEST['query'] == 'true') { $queryGenerator->addUserSearchConditions($_REQUEST); $ustring = getSearchURL($_REQUEST); $url_string .= "&query=true$ustring"; $smarty->assign('SEARCH_URL', $url_string); } $list_query = $queryGenerator->getQuery(); $where = $queryGenerator->getConditionalWhere(); if(isset($where) && $where != '') { if(isset($_REQUEST['from_homepagedb']) && $_REQUEST['from_homepagedb'] == 'true') $list_query .= " and (vtiger_troubletickets.status!='Closed' or vtiger_troubletickets.status is null) and ".$where; $_SESSION['export_where'] = $where; } else unset($_SESSION['export_where']); //sort by "assignedto" and default sort by "ticketid"(DESC) if(isset($order_by) && $order_by != '') { if($order_by == 'smownerid') { if( $adb->dbType == "pgsql") $list_query .= ' GROUP BY vtiger_users.user_name'; $list_query .= " ORDER BY case when (vtiger_users.user_name not like '') then vtiger_users.user_name else vtiger_groups.groupname end ".$sorder; } else { $tablename = getTableNameForField('HelpDesk',$order_by); $tablename = (($tablename != '')?($tablename."."):''); if( $adb->dbType == "pgsql") $list_query .= ' GROUP BY '.$tablename.$order_by; $list_query .= ' ORDER BY '.$tablename.$order_by.' '.$sorder; } } else { if( $adb->dbType == "pgsql") $list_query .= ' GROUP BY vtiger_troubletickets.ticketid'; $list_query .= ' ORDER BY vtiger_troubletickets.ticketid DESC'; } //Constructing the list view //Postgres 8 fixes if( $adb->dbType == "pgsql") $list_query = fixPostgresQuery( $list_query, $log, 0); if(PerformancePrefs::getBoolean('LISTVIEW_COMPUTE_PAGE_COUNT', false) === true){ $count_result = $adb->query( mkCountQuery( $list_query)); $noofrows = $adb->query_result($count_result,0,"count"); }else{ $noofrows = null; } $queryMode = (isset($_REQUEST['query']) && $_REQUEST['query'] == 'true'); $start = ListViewSession::getRequestCurrentPage($currentModule, $list_query, $viewid, $queryMode); $navigation_array = VT_getSimpleNavigationValues($start,$list_max_entries_per_page,$noofrows); $limit_start_rec = ($start-1) * $list_max_entries_per_page; if( $adb->dbType == "pgsql") $list_result = $adb->pquery($list_query. " OFFSET $limit_start_rec LIMIT $list_max_entries_per_page", array()); else $list_result = $adb->pquery($list_query. " LIMIT $limit_start_rec, $list_max_entries_per_page", array()); $recordListRangeMsg = getRecordRangeMessage($list_result, $limit_start_rec,$noofrows); $smarty->assign('recordListRange',$recordListRangeMsg); //mass merge for word templates -- *Raj*17/11 while($row = $adb->fetch_array($list_result)) { $ids[] = $row[$focus->table_index]; } if(isset($ids)) { $smarty->assign("ALLIDS", implode($ids,";")); } if(isPermitted("HelpDesk","Merge") == 'yes') { $wordTemplateResult = fetchWordTemplateList("HelpDesk"); $tempCount = $adb->num_rows($wordTemplateResult); $tempVal = $adb->fetch_array($wordTemplateResult); for($templateCount=0;$templateCount<$tempCount;$templateCount++) { $optionString .=""; $tempVal = $adb->fetch_array($wordTemplateResult); } if($tempCount > 0) { $smarty->assign("WORDTEMPLATEOPTIONS","".$app_strings['LBL_SELECT_TEMPLATE_TO_MAIL_MERGE'].""); $smarty->assign("MERGEBUTTON",""); } else { global $current_user; require("user_privileges/user_privileges_".$current_user->id.".php"); if($is_admin == true) { $smarty->assign("MERGEBUTTON",''. $app_strings["LBL_CREATE_MERGE_TEMPLATE"].''); } } } //mass merge for word templates //Retreive the List View Table Header if($viewid !='') $url_string .="&viewname=".$viewid; $controller = new ListViewController($adb, $current_user, $queryGenerator); $listview_header = $controller->getListViewHeader($focus,$currentModule,$url_string,$sorder, $order_by); $smarty->assign("LISTHEADER", $listview_header); $listview_header_search = $controller->getBasicSearchFieldInfoList(); $smarty->assign("SEARCHLISTHEADER",$listview_header_search); $listview_entries = $controller->getListViewEntries($focus,$currentModule,$list_result, $navigation_array); $smarty->assign("LISTENTITY", $listview_entries); $smarty->assign("SELECT_SCRIPT", $view_script); $smarty->assign("AVALABLE_FIELDS", getMergeFields($currentModule,"available_fields")); $smarty->assign("FIELDS_TO_MERGE", getMergeFields($currentModule,"fileds_to_merge")); //Added to select Multiple records in multiple pages $smarty->assign("SELECTEDIDS", vtlib_purify($_REQUEST['selobjs'])); $smarty->assign("ALLSELECTEDIDS", vtlib_purify($_REQUEST['allselobjs'])); $smarty->assign("CURRENT_PAGE_BOXES", implode(array_keys($listview_entries),";")); $navigationOutput = getTableHeaderSimpleNavigation($navigation_array, $url_string,"HelpDesk","index",$viewid); $alphabetical = AlphabeticalSearch($currentModule,'index','ticket_title','true','basic',"","","","",$viewid); $fieldnames = $controller->getAdvancedSearchOptionString(); $criteria = getcriteria_options(); $smarty->assign("CRITERIA", $criteria); $smarty->assign("FIELDNAMES", $fieldnames); $smarty->assign("ALPHABETICAL", $alphabetical); $smarty->assign("NAVIGATION", $navigationOutput); $check_button = Button_Check($currentModule); $smarty->assign("CHECK", $check_button); ListViewSession::setSessionQuery($currentModule,$list_query,$viewid); // Gather the custom link information to display include_once('vtlib/Vtiger/Link.php'); $customlink_params = Array('MODULE'=>$currentModule, 'ACTION'=>vtlib_purify($_REQUEST['action']), 'CATEGORY'=> $category); $smarty->assign('CUSTOM_LINKS', Vtiger_Link::getAllByType(getTabid($currentModule), Array('LISTVIEWBASIC','LISTVIEW'), $customlink_params)); // END if(isset($_REQUEST['ajax']) && $_REQUEST['ajax'] != '') $smarty->display("ListViewEntries.tpl"); else $smarty->display("ListView.tpl"); ?>